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Invests in Customer Support Excellence

17 Sep 2019

Invests in Customer Support Excellence

Business

The Qatar Financial Centre, one of the world's leading and fastest-growing onshore business and financial centres, has recently revamped its customer operations to enhance customer experience and satisfaction. The improvement demonstrates the QFC's continued commitment to providing premium customer support.

The latest developments included expansion of talent and new partnerships.
As part of our ongoing commitment to provide world-class services, we are pleased to announce that we have recently partnered with Vistas to manage our Customer Experience Centre. This partnership will bring to fruition QFCA's vision of providing best in class single window lifecycle management to our customers.

From seamless Omni channel customer interaction to efficient processing of customer transactions and back office, Vistas will be responsible for the operations and management of this centralized unit. This partnership is aligned with QFCA's strategic objective to provide best in class services and innovative solutions to its customer base.  Part of our commitment of "Being-in-business", together.

Vistas, is the largest local service provider, that designs, develops and manages technology driven operations management across a diversified client base.  As a multifaceted company it provides agile and quality driven models to meet varying customer needs in a fast changing market.